These signs appeared in Woolies’ stores over Christmas when, as a spokesperson put it, “customer abuse is known to increase due to increased stress & crowds”. “It’s important to us that our people feel protected.”The signs are apparently staying “for the time being”. Play nice. pic.twitter.com/DAHnVZOfc7
Response from a major insurer’s media liaison team member, to a query I sent yesterday, 9 December: “Is there a chance of pushing out the story to Jan? “Our execs/spokespeople are already out of office...” Yoh. It’s going to be loooong silly season.
When South African airlines damage your luggage, they often limit compensation using outdated international conventions, ignoring the Consumer Protection Act's protections. Here’s how to fight for fair reimbursement, writes @wendyknowler
A plane is the last place you should behave badly - airlines have zero tolerance for passenger disruptions and the SA Civil Aviation Authority backs them up. | @wendyknowlerhttps://t.co/OVqTEjlVUC
